Privacy Policy

We collect various types of information in connection with the services we provide, including:

• Personal Identification Information: Full name, date of birth, gender, photograph, and signature.
• Contact Information: Residential address, mobile number, email address, and emergency contact details.
• Financial Information: Income details, bank account numbers, IFSC codes, existing loan obligations, and credit history.
• Government ID Documents: Aadhaar card number, PAN card, voter ID, driving licence, and passport (as applicable).
• Vehicle Information: Vehicle type, model, registration number, and dealer details.
• Technical Information: IP address, device type, browser type, and usage data collected via cookies when you visit our website.

The information we collect is used for the following purposes:

• Processing and evaluating your loan application for two-wheeler or three-wheeler vehicle finance.
• Verifying your identity and conducting KYC (Know Your Customer) checks as required by RBI regulations.
• Communicating with you regarding your loan status, EMI reminders, and account updates via SMS, email, or phone call.
• Assessing creditworthiness through credit bureau checks (CIBIL, Experian, Equifax, CRIF Highmark).
• Complying with applicable laws, regulatory requirements, and legal obligations.
• Preventing fraud, money laundering, and other illegal activities.
• Improving our products, services, and customer experience.
• Sending promotional communications about our products (with your consent).

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Credit Bureaus: As mandated by RBI guidelines, we report loan data to licensed credit information companies.
• Partner Dealers & DSAs: Authorised dealer partners and Direct Sales Associates who facilitated your loan application.
• Service Providers: Technology vendors, KYC service providers, and collection agencies engaged by us under confidentiality agreements.
• Insurance Partners: For processing bundled insurance policies associated with your financed vehicle.
• Regulatory Authorities: Reserve Bank of India (RBI), SEBI, and other government authorities when required by law.
• Legal Purposes: Courts, law enforcement agencies, or legal counsel when required by a court order or applicable law.

We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption for all data transmitted through our website and mobile application.
• Secure, access-controlled servers with firewalls and intrusion detection systems.
• Regular security audits and vulnerability assessments.
• Restricted employee access to personal data on a need-to-know basis.
• Employee training on data privacy and information security practices.

Despite our best efforts, no security system is completely impenetrable. We encourage you to safeguard your login credentials and notify us immediately of any suspected unauthorised access.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:

• Essential Cookies: Required for basic website functionality such as maintaining your session.
• Analytics Cookies: To understand how visitors interact with our website (via Google Analytics or similar tools).
• Marketing Cookies: To serve relevant advertisements about our services on third-party platforms (only with your consent).

You may disable cookies through your browser settings; however, some features of our website may not function correctly as a result.

Under applicable Indian data protection laws and the Digital Personal Data Protection Act, 2023 (DPDPA), you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data, subject to legal and regulatory retention obligations.
• Right to Grievance Redressal: Lodge a complaint with our Data Protection Officer or the Data Protection Board of India.
• Right to Withdraw Consent: Withdraw consent for marketing communications at any time.

To exercise any of these rights, please write to our Data Protection Officer at the contact details provided below.

Our website may contain links to third-party websites, dealer portals, or payment gateways. Megna Fincap India Pvt. Ltd. is not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the revised policy.